FAQs

Burke Heating and Air

  • How do I know if my air conditioner needs repair or replacement?

    If your AC is more than 10–15 years old, requires repairs frequently, can't maintain even temperatures throughout your home, or is driving up your energy costs, replacing it is often more economical than continuing to repair it.
  • How much does it cost to repair an air conditioner?

    Repair costs vary depending on the specific issue, but if your unit is beyond 10–15 years old, needs constant fixes, can't cool your home consistently, or is significantly increasing your utility bills, investing in a replacement usually makes better financial sense.
  • How much does a new AC system cost?

    The cost of installing a new system varies based on several factors including the unit's size, its SEER efficiency rating, your home's square footage, the state of your existing ductwork, and the brand you select. The most reliable way to determine your investment is through a professional in-home assessment.
  • How long does AC installation take?

    Typically, installing a residential air conditioning system takes about one day to complete. However, if you have a larger home or your installation involves additional complexity, it may require more time.
  • What size air conditioner do I need for my home?

    The appropriate system size is determined by your home's square footage, the quality of insulation, ceiling heights, number and type of windows, and Hickory's climate conditions. We perform a detailed load calculation to determine the correct size for your specific needs.
  • Why is my AC running but not cooling?

    When your AC runs without cooling your home, the problem could be insufficient refrigerant, dirty condenser coils, a blocked air filter, a malfunctioning thermostat, or restricted airflow. One of our technicians can identify the exact cause during a service call.
  • How often should I service my air conditioner?

    Your air conditioning system should receive professional maintenance at least annually. Scheduling this service in the spring helps maintain peak efficiency and reduces the likelihood of unexpected breakdowns during summer.
  • What temperature should I set my thermostat in summer?

    For an optimal balance between comfort and energy savings, we recommend keeping your thermostat between 75–78°F while you're at home. When you leave, raising the temperature will help reduce your cooling costs.
  • How long does an air conditioner typically last?

    With routine maintenance, most air conditioning systems provide reliable service for 10–15 years. Regular professional care can help maximize your system's lifespan.
  • Do you offer emergency or same-day AC repair?

    Yes, Burke Heating and Air provides emergency and same-day repair services for AC breakdowns. We understand that cooling failures during hot weather need immediate attention.